In a survey conducted by CMS this year, which was administered to 35,000 randomly selected individuals and organizations including physicians, hospitals, and skilled nursing home facilities, Medicare health care providers are still satisfied with Medicare fee-for-service contractors. As indicated by this article, this shows that
Medicare health care providers continue to be satisfied by Medicare fee-for-service contractors showing a relatively smooth transition to the new Medicare Administrative Contractors (MACs).
This year the average score was 4.51 based on a scale from 1 to 6, which is very close to last years score of 4.56. How Medicare contractors dealt with “provider inquires” continued to be the leading sign of satisfaction. This is the third year in a row where this has been the case
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